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Job Responsibilities We are seeking a Technical Operations Analyst with proven technical skills and experience in supporting infrastructure services both in the cloud and on prem. Maintain and support infrastructure services across server and networks. Support, implement and manage services in Office 365 and Azure. Monitor capacity and performance of all services ensuring maximum system availability. Respond and troubleshoot critical outages across infrastructure, in conjunction with 3rd party carriers and vendors. Ensure operational support documentation is complete and accurate. Working to... more ->
Job Responsibilities First point of contact for all support queries relating to the legal tech products. Logging of requests and problems. End to end resolution of simple issues and escalation of complex issues to the appropriate Knowledge Engineer. Preparation of team knowledge bank documentation and gathering of information to knowledge share with team Reporting and general maintenance of the Legal Tech products. Skills Required 1-2 years' experience of Desktop Support/Service Desk Analyst, Legal Technology would be a bonus! Strong knowledge Microsoft Office 365 iManage, HighQ, Bryter,... more ->
IT Director within Education (A MUST!) flexible but required to work from either one of my clients center(s) in London, Birmingham, Manchester or Liverpool. You will need to travel 1-2 days a week to other centers. Job purpose: As my client continues to grow rapidly, they are seeking a dynamic and solution-focused IT Director to lead their IT strategy and operations. The IT Director will be responsible for overseeing the technological infrastructure of the company, ensuring the alignment of IT initiatives with their business goals. The IT Director will play a crucial role in supporting... more ->