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Digital Delivery Manager: Own the Customer Journey! (Permanent)

Location: London Country: UK Rate: £60k - £70k per annum + Benefits and Bonus
 

Digital Delivery Manager: Own the Customer Journey!

Are you an E-commerce whiz with a knack for streamlining processes? Do you crave a fast-paced environment where you can innovate and make a real impact? Then this Delivery Manager role is for you!

We're a leading E-commerce marketplace platform, revolutionizing the way people shop. We connect a vast network of sellers with discerning customers, and we're obsessed with creating a seamless and enjoyable shopping experience.

In this dynamic role, you'll be the mastermind behind our efficient and reliable delivery. You'll oversee the entire E-commerce delivery journey, from the moment a customer browses to the moment their purchase arrives.

Here's what you'll conquer:

  • Develop and implement game-changing strategies to optimize delivery speed and cost.
  • Become a data wizard, analysing reports to pinpoint areas for improvement and ensure on-time deliveries.
  • Foster a collaborative environment, leading communication across teams and keeping everyone in sync.
  • Partner with the broader business to drive innovation in the future of E-commerce delivery.
  • Stay ahead of the curve by researching and implementing the latest delivery trends.

You're a perfect fit if you:

  • Boast 5+ years of experience slaying it in a similar E-commerce or retail role.
  • Have a customer journey sixth sense, understanding the ins and outs of baskets, checkouts, and payments.
  • Are a proven champion of optimizing delivery operations, ensuring efficiency is your middle name.
  • Communicate like a boss, negotiate with finesse, and solve problems with superhero-like skills.
  • Thrive in a team environment while also rocking independent initiatives.
  • See the world through data and have a knack for making insights sing.
  • Live and breathe customer service and are constantly seeking ways to improve.

We offer:

  • A competitive salary and benefits package to fuel your awesomeness.
  • The chance to work in a fast-paced, dynamic environment that keeps things exciting.
  • Become part of a global company leading the E-commerce revolution.
  • Make a tangible difference in the customer experience - your impact will be felt!

Posted Date: 03 May 2024 Reference: JS-JO-2404-343244 Employment Agency: Salt Contact: Fabio Calvente